Enable access to benefits information, eligibility checks, and claim status updates without long phone queues.
30–50% fewer benefit-related calls handled by human agents
Faster, clearer guidance reduces incomplete or incorrect applications.
Lower processing costs and quicker approvals.
The admin load is real. So is the upside.
See what you could add to the bottom line with 1Say.
Tax money saved*
*Results shown are estimates. Contact our team for a detailed assessment.
With 1Say Govt. Agencies can:
Serve more citizens, day or night
Free up staff from phones and follow-ups
Keep delivering citizen services on time
Allows staff to focus on core service delivery rather than administrative tasks.
Serve Citizens anytime, any day
Simplify appointment booking for public services like licensing, permits, and support.
Citizen Outreach Campaigns
Citizen Outreach is about reaching citizens, sending timely reminders, and driving action — such as renewals, applications, compliance, and benefit enrollment.
Smart recommendations & upselling
Reduce waste, improve efficiency, and maximize taxpayer value.
Trusted by Leaders in Care
Don't just take our word for it,
take theirs
An absolute game-changer
"1say has transformed the way we manage citizen inquiries. Every call is answered within five seconds, 24/7, ensuring no citizen is left waiting—even overnight. Sia communicates naturally and triages requests effectively, giving our team more time to focus on delivering services while ensuring citizens feel heard and supported."
From missed calls to brighter results
Real results. Happy teams. Beaming citizens
Reduced wait times mean happier citizens
Calls answered promptly, with no voicemail or hold music
Greater efficiency
A tale of two practices
1say vs the Status Quo
done for you, not by you
Easier than filling out a government form.
Quick Start
Easy for Anyone
Expert Support
Learns Your Ways
works with what you've got
Easily integrates with government systems and citizen service platforms
Go live in days, not months
Launch your AI assistant in three simple steps
1. Discover
We learn your workflows, goals, and systems to design the perfect AI setup.
2. Customize
Your AI is trained to answer questions, route calls, schedule appointments, and text like a real team member.
3. Launch
Go live and see immediate results—more calls answered, fewer manual tasks, and happier citizens.
Simple pricing. Real value.
Built to scale with your workflow, not complicate it
Try it for 3 months, completely risk-free
Clear monthly pricing, no hidden fees
Ongoing improvements and expert support
Cancel anytime, total flexibility
Take a (Front Desk) Load off
Schedule a Demo and discover how it works for your public service operations
FREQUENTLY ASKED QUESTIONS
Absolutely. Our AI agent uses citizen history, service preferences, and communication patterns to provide tailored responses, deadline reminders, and program recommendations, creating a seamless, human-like experience every time.
Our AI agent can automatically schedule, reschedule, or cancel service appointments based on resident preferences and department availability, reducing administrative backlogs and missed appointments while keeping your public service desk free for complex cases.
Yes. Our AI agent can troubleshoot common digital service issues, reset passwords, and guide users through portal navigation instantly, while escalating complex technical problems to your IT team—saving taxpayer time and minimizing system downtime.
Our AI agent automatically logs interactions, tracks service outcomes, and generates detailed reports for appointments, IT tickets, agency activities, or case file progress. This reduces manual errors and provides actionable insights for better policy decision-making.
Our AI agent can determine the urgency of requests, provide instant answers for routine regulatory questions, and escalate critical public concerns to the right department, ensuring timely and accurate governmental responses.
Our AI agent automates repetitive tasks across scheduling, IT support, public-facing operations, and case follow-ups. By reducing manual paperwork, it frees civil servants to focus on high-impact community work while lowering operational costs.